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The Value of Toastmasters
Jerry Morales
and express them with my words in a presenting group. While that is true, it’s
manner that made sense. I would not say only the tip of the iceberg when it comes
I'm a smart individual but I'm definitely to the true value it has in my daily life.
not dumb either. I'm just your "average Joe." I sell resort packages over the phone and
That said, I felt like I had a lot of really take lodging and restaurant reservations.
great ideas but could never put them into I’m the first line of communication for
words clearly enough for someone to telephone calls, and the main line of
understand them. It's difficult to not feel communication for in-person interactions
understood. For me it was harder knowing for the entire resort. I started working as
that not being understood was one issue the restaurant dishwasher and requested
and choosing to do nothing about it was raises, accepted responsibilities, and
another. In Toastmasters, we give speeches worked my way up to the front desk
and write "grow" notes. But if you look position, and I have yet to give a single
beyond the surface, it goes well beyond speech or presentation. The real question
those actions and can directly translate to then is, how can you use Toastmasters in
everyday things at work or at home. your life in a way that will bring you value?
Toastmasters will prepare you to lead
in your life. I work at a lodging resort and Knowledge is of no
do a good job dealing with upset guests in value unless you put
person or over the phone. I was sold on the it into practice
idea that Toastmasters was a speaking and
Anton Chekhov
VOICES! | MARCH 2023 27