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As a former military officer, founding member mistake. Instead, he understood the group’s vibe
Marv Serhan led by example. He had high and was cheered with that good humor.
expectations for himself, possessed a sense of Leaders commit and guide—like shepherds.
humor, and quickly gained the respect of Club Stepping up to a Club officer role is essential for
members. As he mentored and encouraged new new members when they are ready for the step.
members, they internalized the high standards Mark said it is vital for the club to give people
and success expectations. But, most importantly, a leadership opportunity and support. He was
they expected to be successful and they have personally concerned about the timing and
fun as a group. readiness for an officer role. However, senior
They work well together because a sense of Club members encouraged and assured him,
humor is part of the skill set. saying, “We won’t let you fail.” Mark knew
Quickly, the club culture developed through everyone wanted him to be successful. They kept
Marv and other officers. New members their word and were consistent, mentoring him
immediately knew Professionally Speaking through the experience.
stood for excellence, high performance, and The club recently received an email from
achievement—while maintaining a sense of a Toastmaster from another state, offering to
humor. Mark explained, “We work hard, and speak at their Club. Professionally Speaking
we like to have a good time. So, we see our Club members discussed the offer and declined.
meetings as an opportunity to have fun. First Instead, they decided speaking and evaluation
and foremost, we appreciate and respect each time on the agenda belongs to their members.
other.” Mark gave an example of how the Club What are the lessons learned from Mark
knows a new member is settling into the culture. Philip? A thriving club requires only three things:
Not long ago, the Toastmaster introduced a new • Expect excellence,
member and accidentally mispronounced his • Have a good time, and
last name, really butchering it. However, this • Commit to members.
latest member smiled and playfully turned the
tables, killing the Toastmaster’s name. Mark Photos snagged from the Professionally Speaking club
said this was significant; everyone laughed and website. Click here to learn more about the Club.[Editor]
clapped, and nobody felt terrible about the
VOICES! | DECEMBER 2021 37
