Page 7 - March 2021 Voices

Practice Compassion

Stop Member Churn!

Elizabeth Spitzer, EC1
6 Tips Clubs Can Use Now
Phyllis Harmon, DTM

“It’s time to renew your dues,” I said at the last
club meeting. Several members appeared to be
uncomfortable, others didn’t make eye contact, and

a few, the same few every cycle (you know who you
are) popped up and said “I’ve already renewed.”
As Club Treasurer for the past several years, I
approach dues renewals with trepidation. I spend

several hours (okay really only one or two) trying
to forecast who will renew, and who will not.
Sometimes I’m surprised. Those who I thought
would renew, didn’t. Conversely, those I thought

were long gone, renewed.
Really, there should be a better way. Yes, I realize
I could ignore the urge to make forecasts. But the
siren song of the proverbial crystal ball has me

revisiting the numbers over and over again. It was
more so when I was Lt. Governor of Marketing all
those many years ago. Now I can just concentrate
on my three clubs, finger my worry beads, and

spend precious time counting noses, plucking daisy
petals, and relying on the Ouija Board ad nauseum.
Whatever works, right?

VOICES! | MARCH 2021 7