Page 37 - 2019 February

II helps to ensure that functionary
role performance standards remain
consistent. If members leave the club

for any reason: transfer, disenrollment
from Toastmasters, job changes, etc.,
they will be missed, but their talent loss
will not impact how the club performs

going forward. Knowledge sharing,
standardization of role performance,
best practices, and the lessons learned from the Innovation in meeting planning; exemplary
past all contribute to the retention of knowledge new member mentoring or coaching support;

so essential to organizational learning. This demonstrating dramatic improvement in speech
mindset is crucial to ensure the professional delivery, perhaps recognizing a member who
standards of the club remain high regardless of had an emotional and impactful table topic
attrition which is inevitable for any Toastmaster delivery, etc. Serhan stresses that, “In the realm

club. of human interaction, the sincere, authentic, and
timely application of honest recognition cannot
Recognition is Never Hollow, but Specific, be underestimated as a key factor in motivating
Justified, and Earned others to pursue excellence while earning their

TMI has wonderful resources and support shared commitment to the organization they
in offering its membership awards for their represent.”
accomplishments. TM-3091 fully leverages
these TMI resources and benefits. In addition, Say No to Status Quo

the timeliness of recognizing accomplishment is TM-3091 is never comfortable with the
important. Even recognizing member initiatives status quo. There is a constant effort to always
that do not warrant a formal TM certificate seek a better way of doing business. Every role,
are meaningful to highlight individual efforts responsibility, procedure, administrative activity,

that are above and beyond the call of duty in etc. can be improved and that is the mindset that
support of the club’s mission/vision. In addition, TM-3091 strives to inculcate within the club
TM-3091 introduced an “Inspiration Award” culture. Such a mindset cannot be a dictate; it
that is presented randomly by a past president must be elicited by demonstrating an example of

(“Post-Toastie”) to a deserving member who has seeking quality in all club activities. Again, the
done something stellar not recognized by any president sets that tone, quality officers perform
other club or TMI award process. Examples: their respective roles, and members strive to be

VOICES! | FEBRUARY 2019 37