Page 35 - January 2020

Take a Minute to Improve Your Relationships

Dottie Love, DTM

Best Way to Praise in just 1-Minute Best Way to Reprimand in Just 1-Minute

Effective people help others to reach their full The special ingredient to effectively managing is
potential by catching them doing something right. to focus on results. “The number one motivator

“People who feel good about themselves produce of people is feedback on results.”
good results.”

Steps: Steps:

1. Tell beforehand that you are going to let them 1. Tell beforehand that you are going to let them
know how they are doing. know how they are doing.
2. Do it immediately. 2. Do it immediately. [reprimand the behavior
3. Be Specific. What DID they do right? only, not the person or their worth]

4. How did it make you feel? 3. Be specific. What DID they do wrong?
5. Stop for a moment of silence. Let them “feel” 4. How did it make you feel?
how you feel. 5. Stop for a moment of silence. Let them feel

6. Reaffirm you think well of them…. encourage how you feel.
them to do more of the same. 6. Reaffirm that you think well of them… not of
7. Shake hands or touch people in a way that their performance.
makes it clear that you support their success. 7. Shake hands or touch them in a way that lets

them know you are on their side.

NOTE: The major difference between the Dottie Love is an author and motivational speaker.

two: When the reprimand is over, it’s over. Don’t She joined Toastmasters in 2013, and earned her
keep bringing it up. Distinguished Toastmasters (DTM) in 2018. To find
Remember to praise often. Try doing at least out more, visit www.DorothyElizabethLove.com
one a day; like vitamins for the soul. Here is to

your having better dialog in the New Year!

VOICES! | JANUARY 2020 35